{"id":62859,"date":"2025-04-01T09:22:48","date_gmt":"2025-04-01T00:22:48","guid":{"rendered":"https:\/\/www.dailynk.com\/english\/?p=62859"},"modified":"2025-03-28T09:27:17","modified_gmt":"2025-03-28T00:27:17","slug":"north-korean-city-orders-service-workers-show-devoted-service-vulnerable-citizens","status":"publish","type":"post","link":"https:\/\/www.dailynk.com\/english\/north-korean-city-orders-service-workers-show-devoted-service-vulnerable-citizens\/","title":{"rendered":"N. Korean city orders service workers to show &#8216;devoted service&#8217; to vulnerable citizens"},"content":{"rendered":"<p class=\"whitespace-pre-wrap break-words\">North Korean authorities in Kaechon, South Pyongan province, have evaluated service industry staff and instructed them to provide dedicated support to vulnerable citizens as part of a broader &#8220;dedicated service for the people&#8221; campaign, Daily NK has learned.<\/p>\n<p class=\"whitespace-pre-wrap break-words\">According to a Daily NK source in South Pyongan province, the commercial department of Kaechon&#8217;s people&#8217;s committee recently conducted both training sessions and staff evaluations aimed at improving service quality.<\/p>\n<p class=\"whitespace-pre-wrap break-words\">The assessments targeted employees at state-run shops, supply distribution centers, amenity stands, hotels, transportation services and other service providers. The source noted that conducting formal evaluations in addition to the training was unusually thorough.<\/p>\n<p class=\"whitespace-pre-wrap break-words\">The evaluation featured 20 questions, including:<\/p>\n<ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\">\n<li class=\"whitespace-normal break-words\">&#8220;Do you think individual business acumen is more important than customer satisfaction?&#8221;<\/li>\n<li class=\"whitespace-normal break-words\">&#8220;Do you believe other staff and customers think highly of your personality?&#8221;<\/li>\n<li class=\"whitespace-normal break-words\">&#8220;Do you think many customers are so picky they would look for bones in an egg?&#8221;<\/li>\n<li class=\"whitespace-normal break-words\">&#8220;Do you dislike such demanding customers?&#8221;<\/li>\n<\/ul>\n<p class=\"whitespace-pre-wrap break-words\">Staff members had to select one of five responses to each question: completely agree, partially agree, do not know, disagree, or strongly disagree.<\/p>\n<p class=\"whitespace-pre-wrap break-words\">Throughout the training, the city commercial department repeatedly emphasized the &#8220;spirit of devoted service&#8221; and insisted that &#8220;all service provider staff must prioritize the people&#8217;s convenience and serve the people.&#8221;<\/p>\n<p class=\"whitespace-pre-wrap break-words\">The department specifically encouraged service workers to &#8220;perform their best as the people&#8217;s service providers with a spirit of providing even a fraction of the love the Supreme Leader (Kim Jong Un) gives our people.&#8221;<\/p>\n<p class=\"whitespace-pre-wrap break-words\">Officials also directed service staff to actively support vulnerable populations.<\/p>\n<p class=\"whitespace-pre-wrap break-words\">During training sessions, the department instructed workers, &#8220;Just as the party emphasizes gentle care for orphans, the elderly, new mothers and disabled veterans, you must consider how to more deeply instill the party&#8217;s love and kindness in these individuals and translate that into action.&#8221;<\/p>\n<p class=\"whitespace-pre-wrap break-words\">However, some service workers who attended the training reportedly complained that the state &#8220;simply demands staff fulfill their duties without providing any support.&#8221;<\/p>\n<p class=\"whitespace-pre-wrap break-words\">&#8220;Everyone is struggling to make ends meet, and these times are particularly difficult for people in the service industry,&#8221; the source said. &#8220;Service workers complain they can&#8217;t survive when the state provides nothing while constantly telling them to give their all and provide free services to the people.&#8221;<\/p>\n<p><a href=\"https:\/\/www.dailynk.com\/20250320-5\/\">Read in Korean<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>North Korean authorities in Kaechon, South Pyongan province, have evaluated service industry staff and instructed them to provide dedicated support to vulnerable citizens as part of a broader &#8220;dedicated service for the people&#8221; campaign, Daily NK has learned. According to a Daily NK source in South Pyongan province, the commercial department of Kaechon&#8217;s people&#8217;s committee [&hellip;]<\/p>\n","protected":false},"author":256,"featured_media":41618,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[67,645],"tags":[955,1100,712,794],"class_list":["post-62859","post","type-post","status-publish","format-standard","has-post-thumbnail","category-news","category-economy","tag-workers","tag-elderly","tag-industry","tag-south-pyongan-province"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>N. 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